End User Information
Effective Date: 31 March 2026
Customer Information: Important Considerations for the Use of Our Warewashing Equipment
When using commercial warewashing machines, customers should consider the following points. This list is illustrative only and does not cover every factor relevant to your specific site or operation.
- Warewashing machines use heated water and high-volume sprays containing commercial detergents to remove soil from washware.
- Cleaning performance depends on several factors, including:
- the type and extent of soiling
- time spent in the machine
- detergent type and concentration
- how effectively wash jets contact all surfaces
- Heavy, baked-on, or aged soils may not be fully removed in a single wash cycle.
- Some manual pre-scraping may be required to assist with soil removal.
- Commercial detergents are typically caustic and hazardous, requiring careful transport, connection, and use.
- Confirm suitability of the detergent for specific materials - e.g. aluminium, crystal glass, and other reactive items - directly with the detergent supplier.
- Due to the large volumes of wash water, some overspray around the machine may occur.
- Machines sanitise washware using very hot rinse water. Metal items, in particular, may emerge extremely hot and may retain some water.
- Care is required when unloading items, especially those with recesses where water may collect.
- Expect some droplets or dripping on freshly washed items.
- Machines must be installed on a sound, waterproof, self-draining, and preferably non-slip floor.
- Surrounding surfaces should tolerate exposure to heat, moisture, and occasional water.
- Even with a drier installed, some residual moisture may remain on washware. Complete drying is rarely achievable and depends on:
- drier specification
- washware material and surface characteristics
- drainage efficiency
- detergent and rinse-aid performance
- ambient temperature and humidity
- Steam will be emitted from the machine; ventilation and extraction requirements should be reviewed with qualified ventilation professionals.
- Machines use high electrical currents and/or steam, presenting electrical and heat hazards.
- External surfaces and washware may become hot enough to burn skin.
- Moving parts - including doors and conveyor systems - may create mechanical pinch points.
- Operators must keep loose hair and clothing secured.
- Transporting and washing glassware may result in breakage, creating hazardous sharp edges.
- Glass shards may remain in racks or inside the machine and pose risks during cleaning.
- Some items may be large or awkward to handle; ensure staff receive proper training and equipment for safe loading and unloading.
- Workflow logistics - how washware is delivered to and collected from the machine - can significantly affect machine capacity and efficiency.
- Gross soiling (paper, plastic, large food waste, etc.) must be removed prior to loading unless the machine is specifically designed for waste disposal.
- Efficient operation may require:
- loading washware into appropriate racks or trolleys
- pre-rinsing or scraping
- adjusting internal mechanisms to hold or support different items
- These processes may impact throughput, particularly when switching between different categories of washware.
- The machine must be drained and cleaned at least once daily, or more frequently if soil levels become excessive.
- Internal components - filters, jets, spray arms, curtains, covers, doors, and hold-downs - must be inspected daily and cleaned when required.
- Operators must be fully trained in:
- hygiene and separation of clean and dirty areas
- correct handling of clean washware
- machine start-up, operation, loading, emergency stop, and cleaning
- safe handling of chemicals
- awareness of mechanical and thermal hazards
- Machines must be installed by qualified professionals in compliance with all local regulations and serviced regularly - including during the warranty period - by authorised technicians.
- Washtech does not represent that this list covers all matters a customer should consider. Customers must rely on their own investigations, due diligence, and professional advice regarding the selection, installation, and suitability of any equipment for their specific needs.